Thank you for your immediate attention in this matter. I am requesting that you refund my $29.97 immediately and cancel this account. By the way, I have commercials and I believe that is part of the Premium package - no commercials. It shows no methodof payment, nor any receipts and still says that I'm signed up for the FREE version. That is 3 payments and I still have no account. I was again charged on May 17, 201, for $9.99 and just again today for $9.99. Instead, it immediately charged my account for the $9.99. In the process of that, it asked for my credit/debit card info, which I provided knowing it would auomatically deduct payment if I failed to call before the 30 days were up. I signed up for the free version for 30 days on April 17, 2013. It just asked for the 1st question answer and there was no way to get to the place to type your question. What a nightmare just trying to get to this page.
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